Faqs

FAQs

Common purchase queries answered

Orders and Shipping

Deliveries within Lagos takes about 1-3 workings days while outside Lagos deliveries takes about 7-14 workings days.

You can easily create an account while checking out after placing an order. Or simply signing up on our website

You can change shipping address while checking out or simply send us Chat to update it.

You will be updated as your order moves from processing to completed.

No, we do not save credit card information. All transactions are being proceed by our payment partners

If you need to swap an item

Returns and Exchanges

You can return the item to the nearest Electromart store or simply send us a Chat.

You can return the item to the nearest Electromart store or simply send us a Chat.

You can return it to the nearest Electromart store. However, it’s advisable you return the item to the store where the item was purchased for faster resolution.

Simply Call or send a Chat!

Contact us immediately via phone or send a Chat! 

Free Waybill

Abuja, Ph, Ibadan Onitsha & Kano
(Store / Warehouse Pickup)

Buy Now Pay Later

Spread Payment Between
(6 Months - 12 Months)

Pay And Pick

From Nearest Showrooms
(Home Delivery & Instore PickUp)

Online Support

Monday - Friday
9:00 AM - 6:00 PM

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